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            * Company
            * Philosophy
            * History

                Company

                Adding value – through strategic specialization.

                We focus on specialty food and pharma ingredients and have been dedicated to identifying new, innovative applications for these since 1945. It’s a strategy that’s paid off. Headquartered in Ried im Innkreis, Austria, and with 23 subsidiaries, KUK is now one of Europe’s, Central Asia’s and East Africa’s most well-known provider in these sectors. Our aim is to act as a link between internationally renowned suppliers of select ingredients, and food and pharma manufacturers which adhere to the highest standards of quality. On site, in the local language, and supported by a team of solution experts

                Philosophy

                Adding value – with our unconventional approach.

                KUK: three letters with a single goal. To be the link that adds value. Between ingredients experts, product developers and demanding end consumers. Whoever we target, we always keep the bigger picture in mind. We ask questions. We do our research. And we tailor our expertise to our customers’ exact needs – until we've found the perfect recipe. The more unique the task, the more innovative our approach – both unconventionally flexible and exceptionally future-oriented.

                    History

                    Adding value - with our pioneering vision

                    Listening, to hear what the market needs. Already there, when others are just starting out. The founders of KUK, Krist, Ulrich and Kössl, enlivened the post-war market with artificial honey, which met with enthusiastic acceptance. With the start of pectin production, the company laid the foundation for further successes.

                    >> More

                          1950

                          A new visionary joins the team: Herbert Karsch leads the growth of the pectin business and sees the potential of distribution business – shifting the company’s focus from production to distribution at a strategically critical moment. The firm begins applying its expertise to trading ingredients for the food industry.

                          1984

                          Anton Kirchtag arrives on the scene. Over the next few years, he responds to the opening up of Eastern Europe by internationalizing the business – and is one step ahead of the emerging trend for large-scale distribution networks. Under his leadership, KUK stops thinking in terms of countries and starts thinking in terms of regions – that’s KUKalization.

                          1990

                          With 25 respected representationes, KUK is now one of Austria’s leading distributors. In 1993, the company enters the Hungarian market and establishes itself as an interregional company trading beyond Austria’s borders. Then, in 1994, it opens its first subsidiary: KUK-Bohemia in Prague. This is the starting point for rolling out lean, expert teams throughout the Eastern European market.

                          1995

                          Anton Kirchtag is among the first people to identify the new trend for “functional food”, and once again becomes a pioneer. He expands the company’s portfolio to include nutraceutical and pharmaceutical ingredients – an area in which KUK is now a leading distributor. By 2001, the company has subsidiaries in the Czech Republic, Hungary, Slovenia, Romania, Bulgaria, Serbia, Croatia and Slovakia.

                          2007

                          By this point, KUK has a foothold in the four largest CEE markets – Germany, Poland, Ukraine and Russia – as well as Kazakhstan. Katrin Kirchtag joins the company in 2010 and leads KUK into the digital age, securing its future in Europe.

                          2014

                          KUK opens subsidiaries in Albania and Macedonia, plus test kitchens at all KUK locations.

                          2016

                          KUK reaches another milestone: new Application Centers in Győr, Hungary, and Kiev, Ukraine, allow the company to build on its existing expertise in specially equipped labs, and improve its services for customers and suppliers. New state-of-the-art equipment allows the firm to simulate more complex, technically challenging production processes and develop solutions that are an exact fit for customers’ needs. Research, innovation and an entrepreneurial spirit are key elements of the company’s vision.

                          2019

                          KUK further strengthens it’s market position by opening new subsidiaries in Baltics, Georgia and Greece as well as a brand new application and training center in Győr, Hungary. With more than 900 m² the new facility offers an even more extensive range of state-of-the art equipment and sufficient space to meet, exchange ideas and develop tailor-made solutions.

                          2020

                          KUK increases it’s geographical footprint in the East with establishing a subsidiary in Kyrgyzstan and sets a singificant step towards Western Europe by opening a subsidiary in Belgium, covering the Benelux market.

                          2024

                          2024 marks the expansion of KUK's geographic presence into East Africa. With the opening of an office in Kenya and extending activities to Uganda and Tanzania, KUK is not just entering new countries but is also unlocking a continent full of new opportunities.

                          2025

                          KUK reinforces its commitment to expanding in Western Europe by opening a new subsidiary in Milan, Italy - one of the world’s most renowned countries for food. Followed by its acquisition of Sweet Ingredients GmbH to further grow the strong market presence in Germany.

            * Team
            * Jobs

            Team

            Adding value – through contacts you can count on.

            Our employees are the face of our company. And each and every one is 100% committed to using our flat, flexible hierarchies for your benefit – wherever you’re based, and in your local language. This is why cultural diversity is such an integral part of our corporate culture. It sparks creativity, encourages individuals to take the initiative, and opens our eyes to specific local needs, which in turn provide inspiration for innovative new products for other markets. What makes a KUKie stand out? Their capacity to think outside the box. An inability to turn down a challenge. And a readiness to take complete responsibility.

            Jobs

            Adding value – with a workplace like no other.

            New markets, new opportunities … Not just for growing companies, but for new faces too. Perhaps you’d like to benefit too? Tell us why you’d like to join the KUK team – whether it’s in our back office, working closely with customers and suppliers, or as a food technician in their labs. Inspire us with your personal story and show us how passionate you are about creating innovative solutions. Make us want to find out more! Send your application to [email protected].

            * For Our Customers
            * For Our Suppliers
            * Test Kitchens

            For our customers

            Adding value – through comprehensive support and advice.

            Highly developed and demanding sectors such as the food and pharma industries rely heavily on product developers who are faced with enormous challenges. End products are becoming more complex. And product cycles are getting shorter. For developers, this means responding in a better way, faster. So the call for partners who can support them is getting louder. We’ve heard this call – and we’ve responded. Our comprehensive, one-stop consulting service gets to the bottom of companies’ needs and supports them through the entire process. It’s an added benefit that our long-standing customers know and appreciate.

            For our suppliers

            Adding value – as your local outsourcing partner.

            New markets are opening up all over the world. This means the doors of many renowned companies are now open to first-class suppliers. These companies don’t just expect high-quality ingredients – they want exceptional on-site support too. For ingredients manufacturers with a diverse range of products, this represents both an opportunity and a challenge. What you need is a flexible, expert sales force that can deliver this support locally, working closely with you. And this is precisely how KUK sees its role as an outsourcing partner in Europe, Central Asia and East Africa. As the link between manufacturers and customers, our 95+ food technologists feel at home on both sides – in the research labs of our suppliers and the development labs of our customers. The value we add? A smooth transfer of knowledge between the two, allowing the very latest findings to be incorporated into the development of one-of-a-kind products. It’s just another reason why suppliers trust us to expand their business, using our extensive sales network. Because our many years of customer relationship management mean that doors really do stand wide open for us.

            Test kitchens

            Adding value – with our innovative test kitchens.

            We get to know our suppliers’ high-quality ingredients in their own labs. But it’s in our test kitchens that our 95+ food technologists expand their knowledge, trial new recipes, and produce small-batch samples. It’s a service our customers embrace – because it means they can be certain of the excellent quality of the products before production starts. This model has already been rolled out in 21 countries, with the test lab and sample production adding yet more value for our suppliers and customers.

            * Suppliers
            * food ingredients
            * Nutra- & Pharmaceuticals

              Suppliers

              Adding value – through highly specialized suppliers.

              Our suppliers are a key enabler of our ability to add value. In compliance with rigorous safety and quality standards, they develop new ingredients in their labs that in turn allow us to create high-quality, innovative products in collaboration with our customers. When a supplier decides to task us with their commercial representation in a specific region, they enjoy even more added value: access to more than 20,000 customers in Europe, Central Asia and East Africa. But such a decision is not taken lightly. It only follows close consultation with our food specialists in the supplier’s lab. The following suppliers now enjoy the peace of mind that comes from knowing their high-quality ingredients are in good hands. They benefit from our established networks, spanning multiple countries, with all the distribution and logistics handled by KUK.

              >> More

            food ingredients

            Adding value – with select food ingredients.

            With a focus on specialty food ingredients, we offer a broad portfolio of high-quality products – plus more than 95 food technologists to serve up expert advice.

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              Starches

              modified & functional native starches, emulsifying and fat mimetic starches

              Hydrocolloides

              carrageenes, alginates, xanthan gum, locust bean gum, guar gum, pectines, gelatine, agar agars, gum arabic, cellulose gum, MCC and its functional blends

              Milk derived ingredients

              caseinates, whey based ingredients, toppings, coffee creamers, coffee foamers, butter-fractions

              Dairy cultures and media

              milk and cheese cultures, rennets and media

              Cocoa & Chocolate products

              cocoa powder, -mass and -butter, industrial chocolates, coatings and filings, chocolate products for decoration and inclusions

              Vegetable fats

              fat powders and flakes, palm based fat specialties (CBE, CBS, CBR, CBI, shortenings) and other vegetable fats

              Colours and taste

              natural colours & colouring foodstuffs, caramel colours, vanillin, savoury & sweet flavours, seasonings, cheese based powders, yeast and yeast extracts, tea & coffee extracts

              Egg products

              crystallised and spraydried eggwhitepowder, eggyolk- and whole eggpowder

              Fruits and vegetables

              freeze- and airdried fruits, vegetables, mushrooms, meat and fish, fruit- and vegetable powder, fruit purees and juices, pulse flours, herbs & spices

              Semifinished products

              cereals and their mixes, cornflakes, soja nuts, -flakes, -grits, roasted bread crumbs, croutons, babyfood cereals, hydrolyzed flours

              Sweeteners and Sugars

              aspartam, acesulfam K, stevia, xylitol, lactitol, fructose, rare and pearl sugars, sucralose, icing sugar and fondant powder

              Functional proteins (non-dairy)

              plant based - soya protein, pea protein, sunflower protein, pulse protein, animal based - porkrind powder, collagen, meat protein, plasma protein

              Emulsifiers

              mono-diglycerides, datem, lactem, citrem, acetem, PGE, PGPR, SSL, lecithin

              Antioxidants

              tocopherols, ascorbyl palmitate, rosemary extract, green tea extract

              Others

              breadcrumbs for meat coating, (instant) rice & rice flours, liquid and dried malt extracts & flours, phosphates, enzymes, potassium sorbate, marzipan, glazing, polishing, varnishing and release agents for the sweet goods, betaine

            Nutra- & Pharmaceuticals

            Adding value – with select nutra- and pharmaceuticals.

            With a focus on specialty nutraceutical and pharmaceutical ingredients, we offer a broad portfolio of high-quality products – plus more than 95 technologists to serve up expert advice.

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              Excipients (solid)

              lactose for granulation, lactose for direct compression, film coating formulations for tablets, disintegrants, lubricants (stearic acid, magnesium stearate, glycerol dibehenate), pharmaceutical starches, Pharma grade isomalt, calcium carbonates, pharmaceutical gelatines, xanthan

              Excipients (liquid)

              polysorbates, sorbitan esters, macrogol stearates, medium chain triglycerides, emulsifiers and thickeners for topical applications, vaccine adjuvants

              Dietary fibres

              inulin, liquid oligofructose, pea fiber, galacto-oligosaccharides (GOS), resistant starches

              VITAMINS AND MINERALS

              Vitamin K2, Vitamin D3, highly bioavailable zinc- complex, vitamin-mineral pre-blends, different calcium and magnesium salts

              Probiotics

              probiotic cultures, blends and finished products

              JOINT HEALTH

              glucosamine, chondroitin, native (undenatured) collagen type II, rooster comb extract rich in hyaluronic acid, hydrolyzed collagen / collagen peptides

              BONE HEALTH

              Vitamin K2, Vitamin D3, Calcified Atlantic Seaweed, different calcium and magnesium salts, hydrolyzed collagen / collagen peptides

              CARDIOVASCULAR HEALTH

              Naturally concentrated omega-3 oils, omega-3 fatty acids in oil and powder format, Vitamin K2

              IMMUNE HEALTH

              Lactoferrin, colostrum, Vitamin D, larch-tree extract/ arabinogalactans

              SPORTS NUTRITION

              L-carnitine, conjugated linoleic acid, ZMA mineral support complex, hydrolyzed collagen / collagen peptides, whey protein, caseinates, plant- based proteins

              BEAUTY FROM WITHIN

              Phyto-ceramides, coriander seed oil for sensitive skin, rooster comb extract rich in hyaluronic acid, hydrolyzed collagen / collagen peptides, caviar extract

            * Contact
            * KUK-offices

              Contact

              Adding value – with a responsive team.

              Have we sparked your interest? Do you have a question and want a quick answer? Simply get in touch with your local KUK office or feel free to contact our headquarters. The value we add? We always reply within 24 hours. And when one of our associates contacts you, you can take them at their word.

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              Locations

              Adding value – on the ground, in the local language.

              We offer the flexibility of a small firm and the reliability of an established company. That’s how we’ve successfully built up a presence in 34 countries. Working with KUK means talking with a real person who understands your business. We provide on-site support, are available within a short period of time –with the dedication and ambition to solve each and every problem. No issue is too small to be resolved in an innovative way. The value we add? Proximity to you and extensive consultation upfront.

                Headquarters

                  KUK-Handels GmbH
                  Auleiten 4
                  4910 Ried im Innkreis
                  Show site in Google Maps
                  Phone +43 77 52 858 05
                  Fax +43 77 52 858 05 – 20
                  Email [email protected]

                Albania

                  KUK-Albania sh.p.k.
                  Autostrada Tirane-Durres KM7
                  1051 Kashar-Tirane
                  Show site in Google Maps
                  Phone +355 4 4803429
                  Fax +355 4 4803429
                  Email [email protected]

                Austria

                  KUK-Austria GmbH
                  Auleiten 4
                  4910 Ried im Innkreis
                  Show site in Google Maps
                  Phone +43 77 52 858 05
                  Fax +43 77 52 858 05 – 20
                  Email [email protected]

                Belgium, Netherlands, Luxemburg

                  KUK-Benelux bv
                  Philipssite 5/ bus 1
                  3001 Leuven
                  Show site in Google Maps
                  Phone +32 16 79 21 55
                  Fax
                  Email [email protected]

                Bulgaria

                  KUK-Bulgaria Ltd.
                  Georgi Benev Str. 3
                  4027 Plovdiv
                  Show site in Google Maps
                  Phone +359 32 946 760
                  Fax +359 32 967 558
                  Email [email protected]

                Croatia, Bosnia and Herzegovina

                  KUK-Adriatic d.o.o.
                  Rudeska 160B
                  10000 Zagreb
                  Show site in Google Maps
                  Phone +385 1 3866 014
                  Fax +385 1 3886 164
                  Email [email protected]

                Czech Republic

                  KUK-Bohemia, spol. s r.o.
                  Vinohradská 90
                  130 00 Praha 3
                  Show site in Google Maps
                  Phone +420 271 730 262
                  Fax +420 272 191 616
                  Email [email protected]

                Georgia

                  KUK-Georgia LLC
                  Kamani St. 10, Floor 1, Apt. 101
                  0186 T'bilisi
                  Show site in Google Maps
                  Phone +995 32 290 7669
                  Fax +995 32 290 7669
                  Email [email protected]

                Germany

                  KUK-Deutschland GmbH
                  Falltorstrasse 8
                  76669 Bad Schönborn
                  Show site in Google Maps
                  Phone +49 7253 93 49 08 - 0
                  Fax +49 7253 93 49 08 - 9
                  Email [email protected]

                Greece

                  KUK Hellas I.K.E.
                  183, Siggrou Ave. & Sardeon 1,
                  17121 Nea Smyrni, Athens
                  Show site in Google Maps
                  Phone +30 210 933 96 12
                  Fax +30 210 933 96 43
                  Email [email protected]

                Hungary

                  KUK-Hungaria Kft.
                  Wesselényi utca 8.
                  9024 Györ
                  Show site in Google Maps
                  Phone +36 96 511 780
                  Fax +36 96 511 789
                  Email [email protected]

                Italy

                  KUK-Italia S.r.l.
                  Viale Coni Zugna 7, 5th floor
                  20144 Milano
                  Show site in Google Maps
                  Phone +39 02 8128 6972
                  Fax
                  Email [email protected]

                Kazakhstan

                  TOO KUK-Kazakhstan
                  Sagadat Nurmagambetov, 206
                  050026 Almaty
                  Show site in Google Maps
                  Phone +7 701 220 08 61
                  Fax +7 701 220 08 61
                  Email [email protected]

                Kenia, Tanzania, Uganda

                  KUK - East Africa Ltd.
                  Office 32, KOFISI 13th Floor, Landmark Plaza building, P.O. Box
                  51090 Nairobi
                  Show site in Google Maps
                  Phone 0708735855
                  Fax -
                  Email [email protected]

                Kyrgyzstan

                  KUK-KG Ltd.
                  9 office, 54 A, Maldybaieva
                  720020 Bishkek
                  Show site in Google Maps
                  Phone +996 552 088 884
                  Fax -
                  Email [email protected]

                Lithuania, Latvia, Estonia

                  KUK-Baltics UAB
                  Žalgirio str. 88
                  09303 Vilnius
                  Show site in Google Maps
                  Phone +370 5 277 89 45
                  Fax
                  Email [email protected]

                North Macedonia

                  KUK-Macedonia d.o.o.e.l.
                  bul. Ilinden 105/3-4
                  1000 Skopje
                  Show site in Google Maps
                  Phone +389 2 311 80 82
                  Fax +389 2 312 01 48
                  Email [email protected]

                Poland

                  KUK-Polska Sp. z o.o.
                  ul. Wierzbięcice 49/5
                  61-547 Poznań
                  Show site in Google Maps
                  Phone +48 61 639 77 02
                  Fax
                  Email [email protected]

                Romania, Moldova

                  KUK-Romania S.R.L.
                  Str. Pipera Tunari 61
                  077190 Voluntari, Jud. Ilfov
                  Show site in Google Maps
                  Phone +40 2131 044 65
                  Fax +40 2131 044 69
                  Email [email protected]

                Russia

                  KUK-Russia Ltd.
                  3rd Khoroshevskaya str.18, build.2
                  123298 Moscow
                  Show site in Google Maps
                  Phone +7 495 225 45 81
                  Fax
                  Email [email protected]

                Serbia, Montenegro

                  KUK-Srbija d.o.o.
                  Bulevar Arsenija Čarnojevića 66
                  11 070 Beograd
                  Show site in Google Maps
                  Phone +381 11 3089 950
                  Fax +381 11 3089 970
                  Email [email protected]

                Slovakia

                  KUK-Slovakia, s.r.o.
                  Zvolenská 32
                  821 09 Bratislava
                  Show site in Google Maps
                  Phone +421 905 609 643
                  Fax +421 2 5810 3412
                  Email [email protected]

                Slovenia

                  KUK d.o.o. - Slovenia
                  Vojkova cesta 2
                  1000 Ljubljana
                  Show site in Google Maps
                  Phone +386 1 436 42 92
                  Fax +386 1 436 42 93
                  Email [email protected]

                Ukraine

                  KUK-Ukraine Ltd.
                  Krasylivska str. 11
                  03040 Kiew
                  Show site in Google Maps
                  Phone +380 44 459 31 55
                  Fax +380 44 459 31 56
                  Email [email protected]

                Uzbekistan

                  KUK-UB LLC
                  Chekhov Street 4
                  100060 Tashkent
                  Show site in Google Maps
                  Phone +998 555 089798
                  Fax -
                  Email [email protected]

        Select language

          * SHQIP/Albanian
          * български/Bulgarian
          * Hrvatski/Croatian
          * čeština/Czech
          * Nederlands/Dutch
          * English
          * Français/French
          * ქართული/Georgian
          * Deutsch/German
          * Magyar/Hungarian
          * Italiano/Italian
          * Ελληνικά/Greek
          * Қазақ/Kazakh
          * КЫРГЫЗ/KYRGYZ
          * Lietuvių/Lithuanian
          * македонски/Macedonian
          * Polski/Polish
          * Română/Romanian
          * српски/Serbian
          * русский/Russian
          * slovenski/Slovenian
          * Slovenčina/Slovak
          * УКРАЇНСЬКА/Ukrainian

        Imprint

        KUK-Handels GmbH

        Auleiten 4, 4910 Ried im Innkreis, Austria

        phone + 43 7752 / 858 05

        fax + 43 7752 / 858 05 - 20

        e-mail [email protected]

        website http://www.kuk.com

        managing directors: Dr. Anton Kirchtag, Mag. Katrin Kirchtag

        UID number: ATU23680407

        company register number: 113108k

        company register court: Landesgericht Ried im Innkreis

        member of the Austrian Chamber of Commerce

        COPYRIGHT © 2016
        All rights reserved. Any kind of copy, reproduction or other kind of public distribution is not allowed without prior authorization of KUK-Handels GmbH. Offences against this will lead to legal proceedings and claims for compensation.

        LIMITED LIABILITY FOR THE USAGE OF HYPERTEXT CONNECTIONS / LINKS
        This website contains links to other websites. We highlight that we have no influence on the layout or the contents of the pages or sites that are linked to. For that reason all liability is excluded for this content material. For these pages and contents the terms of use of each of the respective website provider applies.

        Privacy Policy

        last updated 25.07.2018

        SCOPE OF THE POLICY

        KUK-Handels GmbH and its affiliates (“KUK” or “we”) is an international distributor of food & pharma ingredients providing technical consulting, distribution and sales services to food & pharma manufacturers as well as distribution & outsourcing services to ingredients producers (“services”).

        We value your trust and respect your privacy, which is why we want you to be familiar with how we collect, use and disclose information. This privacy policy outlines our general policy and practices for protecting personal information that we collect through our website at www.kuk.com and other websites (“sites”) that we operate. It furthermore describes the types of information we gather through our sites and in connection with our services, how we use that information, and the choices individuals may exercise regarding our use of, and their ability to correct, that information.

        TYPE OF PERSONAL DATA WE PROCESS

        Personal data is any information that relates to an identified or identifiable living individual.

        Personal data which we process includes:

          * name / identifying data (first / last name, academic title / occupation, birth date, gender, ….)
          * contact data (email address, postal address, telephone numbers, …)
          * marketing and communications data including your preferences in receiving marketing from us and correspondence necessary to provide requested services to you (including pre-contractual legal relationships)
          * transaction data including details about payments to and from you / the organisation you are representing and other details of products and services you / the organisation you are representing has purchased from or supplied to KUK
          * financial information including creditworthiness data about the organisation you are representing
          * technical and usage data including data about your use of our sites (e. g. date, time and location of access to our sites, clicked pages/links of us or entries and comparable data)

        We collect personal data when you participate in services we provide, for example when:

          * you send us a request for a product or service
          * you order a product or service
          * we conduct market research, meet you at a trade show or when you register for one of our events
          * you participate in a survey or other promotion
          * you follow us on our social media channels or share your social media profile with us

        Additionally, we may process personal data that we have lawfully collected, received or acquired from publicly accessible sources (such as, for example, commercial registers and association registers, civil registers, the press, Internet and other media) if such is necessary and we are allowed to process this data in accordance with statutory provisions.

        We process the data because it is necessary for: the contractual relationship with you, or the organisation which you represent (or in order to take steps, prior to entering into that contract); and the activities performed by you/your organisation.

        We need to collect personal data in order to provide requested services and products to you. If you do not want to provide us with your personal data, you are free not do to so. However, this may prevent you from using our sites and services, or it may prevent us from carrying out a contractual relationship with you or the organisation you represent. If you disclose any personal data relating to other people to us or to our service providers in connection with the services, you represent that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.

        We ask that you not send and disclose to KUK any sensitive personal information (for example, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) as we do not process and collect such data.

        We do not intend to collect information from persons under the age of 18. If you are under the age of 18, please do not submit any information to us.

        FOR WHICH PURPOSE DO WE USE PERSONAL DATA

        We and our service providers use personal data for our business purposes, which includes:

          * fulfill your and our purchases and respond to your requests and inquiries (based on our contractual relationship or to comply with legal obligations, including pre-contractual relationships)
              + process your payments, have your order delivered to you, communicate with you regarding your purchase / sales and provide you with related customer service.
              + send you important information regarding changes to KUK terms, conditions and policies and/or other administrative information.
          * tailoring our offers to your needs and allow you to sign up for KUK-Academies, customer seminars or other events (based on our contractual relationship or with your consent)
              + send marketing communications that we believe may be of interest to you, including information about trade shows and KUK events
              + allow you to register and participate at KUK-Academies, customer seminar or other KUK events
          * pursue business purposes (based on our contractual relationship with you, to comply with a legal obligation or because we have a legitimate interest)
              + improving our services to you
              + developing marketing tools and events
              + administer and update our sites and online services (e.g. security measures)
              + ensuring security of our IT-systems and facilities
              + ensure corporate management (e.g. reporting, risk management, cost accounting)
          * follow legal regulations & processes
              + to comply with applicable law & legal processes, including laws outside your country of residence
              + to respond to requests from public and government authorities including those outside your country of residence
              + to protect KUK rights, privacy, safety or property, you or others
              + to allow KUK to pursue available remedies or limit the damages that we may sustain.

        We do not use profiling or make any decisions based solely on the automated processing of your personal information.

        HOW LONG WE KEEP YOUR PERSONAL DATA

        We will retain your personal data for as long as required for the purpose described in this privacy policy unless a longer retention period is required or allowed by law.

        To determine the retention periods, we use various criteria, including:

          * length of time we provide requested services to you (including pre-contractual legal relationships and execution of contracts)
          * purpose for which we process your personal data
          * amount, nature and sensitivity of the personal data
          * potential risk of harm from unauthorized used or disclosure of your personal data
          * retention and documentation obligations of applicable local laws

        HOW DO WE SECURE YOUR PERSONAL DATA

        The security of your personal data is important to us. Therefore, we use reasonable technical (e.g. network firewalls, harddrive encryption, authentication mechanisms) and organizational measures (e.g. confidentiality agreements, training, procedures that limit access to and use of data) to protect the information we process. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you suspect or have reason to believe that your interaction with KUK is no longer secure, immediately notify us under [email protected] .

        DISCLOSURE AND DATA TRANSFER

        Within KUK, your personal data is disclosed and processed by those KUK-companies that need this personal data for the purposes described in this privacy policy, in order to fulfil our contractual and statutory obligations or that require such data to process and implement our legitimate interest.

        We may disclose information we collect to the following third parties in the following ways:

          * to our service providers and suppliers, who collect or use or process such information for us or on our behalf (such as our ingredient suppliers, database hosting companies, support and maintenance of IT applications, courier services, fulfillment/warehouse/logistics companies, advertising agencies and other similar entities that help us to operate the sites and/or provide functionality, content and services and/or products);
          * to respond to court orders or other judicial processes, or to provide information as requested by law enforcement agencies, a regulator, other government authorities, or otherwise as required by law or where the forwarding of data is in the public interest;
          * to protect KUK rights, privacy, safety or property, you or others;
          * to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of KUK business, assets or stock including in connection with any bankruptcy or similar proceedings;
          * as otherwise, with your permission or as permitted by law.

        Because of the international nature of the services, personal data may, subject to applicable law, be transferred internationally throughout KUK for the purposes described above. This may mean that personal information may be transferred to countries which do not have laws or regulations that protect personal information to the same extent as in the European Union. We use reasonable measures to limit the disclosure of the data you provide to us only to certain employees within KUK and our affiliates and to third party providers. We will require that external data processors process the data only for the purposes identified in this privacy policy.

        If we process your data in the European Economic Area (“EEA”) or Switzerland, we comply with applicable laws, especially the General Data Protection Regulation (GDPR). If it is necessary to transfer data to a recipient in a third country for which no adequacy decision by the Commission according to art 45 GDPR exists, we use one or more of the following mechanisms to provide an adequate level of data protection:

          * EU-Standard-Contractual-Clauses with the data recipient outside the EEA according to art 46 par 2 lit c), d) GDPR, or
          * binding corporate rules according to art 47, art 46 par 2 lit b) GDPR existing within KUK, or
          * codes of conduct existing within KUK together with binding and enforceable commitments in the third country to apply the appropriate safeguards, including as regards data subjects' rights (art 46 par 2 lit e), art 40), or
          * KUK passed through an approved certification mechanism according to art 46 par 2 lit f), art 42 GDPR together with binding and enforceable commitments in the third country to apply the appropriate safeguards, including as regards data subjects' rights, or
          * by the data protection authority authorized contractual clauses between the KUK and the data recipient in the third country (art 46 par 3 lit a) GPDR), or
          * derogation for specific situations according to art 49 par 1 GDPR, or
          * derogation for particular case according to art 49 par 1 subpar 2 GDPR.

        COOKIES

        Our sites are using a web analytics application called "Matomo". "Matomo" uses cookies to identify the usage of our sites, helping us to further improve your user experience.

        A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Such data includes browser type, internet service provider, referring/exit pages, operating system, country from which the website is accessed as well as date and time stamps. During this data transfer, your IP-address is anonymized, making it impossible for us to identify you, your computer or your mobile device. If you do not consent to the use of cookies, please be sure to block or disable them using your browser settings, with the drawback that certain features of our websites may not function properly without the aid of cookies.

        SOCIAL MEDIA PLATFORMS

        By following, commenting on or sharing information via our social media channels (e.g. LinkedIn), we may receive information from your social network provider (depending on your social media settings) such as contact details, interests and contacts. For more information on the personal data that we receive from your social network provider and how to change your settings, please check the website and privacy policy of your social network provider (e.g. for LinkedIn see https://www.linkedin.com/legal/privacy-policy ).

        HYPERTEXT LINKS

        This privacy policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which our sites may contain a link. The inclusion of a link on our sites does not imply endorsement of the linked site by KUK. We are not responsible for the information collection, use, disclosure or security policies or practices of any social media platform provider or operating system provider, including with respect to any personal data you disclose to other organizations through or in connection with such sites / services. If we become aware of a specific infringement of the law concerning the linked external website, we will immediately remove the link in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.

        YOUR DATA PRIVACY RIGHTS

        You have the right

          * to obtain confirmation as to whether or not personal data concerning your person is being processed, further information about the nature of the data processing and copies of the data (art 15 GDPR),
          * to obtain rectification of incorrect or incomplete data (art 16 GDPR),
          * to obtain erasure of data concerning your person (art 17 GDPR),
          * to obtain restriction of processing (art 18 GDPR),
          * to receive the personal data concerning your person in a structured, commonly used and machine-readable format and to transmit those data to another controller (art 20 GDPR) and
          * to object.

        If you would like to request a copy of your personal data or exercise any of your other rights, please contact us using the contact details listed at the end of this privacy policy. Please note, that for your protection, we need to verify your identity before responding to your request.

        Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of processing based on your consent before its withdrawal. In case we are processing your data based on a legitimate interest, you have the right to lodge an objection against the processing anytime. Please note that we will lawfully obtain the processing of your data until it has been determined whether the legitimate reasons outweigh your grounds.

        Within the European Economic Area (EEA), you have the right to lodge a complaint with a data protection authority for your country or region, or where an alleged infringement of applicable data protection law occurs.

        A list of data protection authorities is available on the European Commission website.

        CHANGES TO THE POLICY

        KUK reserves the right to amend or modify this privacy policy from time to time. View the “LAST UPDATED” legend at the top of this page to see when this privacy policy was last revised. Any changes to this privacy policy will become effective when we post the revised privacy policy. Your use of the sites following these changes means that you accept the revised privacy policy.

        CONTACTING US

        Your personal data collected by KUK is either controlled by KUK-Handels GmbH or one of its affiliates. If you have any questions about this privacy statement you can either contact your responsible KUK-Office or you can contact our Headquarter under:

        KUK-Handels GmbH
        Auleiten 4
        4910 Ried im Innkreis
        phone: +43 7752 85805
        e-mail: [email protected]

        In case you contact our Headquarter, we might forward your request to the respective, responsible KUK-Office.

        Cookie Policy

          Cookies used on this site:

              Name                                                Purpose / Data type                                            Duration                         Cookie Type                     Name of the Service      Provider                                                                                                                                    Privacy policy                                                            
                joomla session: d8eb930436eb3df07813b6a4e641f9f3  Language setting of the website                                During the visit of the website  Session, First Party Cookie     Joomla!                  J and Beyond Verein zur Förderung freier Content Management Systeme e.V. Brüsseler Ring 67 c/o Robert Deutz Business Solution 52074 Aachen  https://www.joomla.de/datenschutzerklaerung                               
              cookieconsent_status                                Storage of the preference at the cookie consent                12 Month                         Persistent, First Party Cookie  Joomla!                  J and Beyond Verein zur Förderung freier Content Management Systeme e.V. Brüsseler Ring 67 c/o Robert Deutz Business Solution 52074 Aachen  https://www.joomla.de/datenschutzerklaerung                               
              _pk_id.*                                            Stores an anonymous unique ID for statistics on website usage  12 Month                         Persistent, Third Party Cookie  Matomo (formerly Piwik)  Matthieu Aubry resp. ePrivacy Holding GmbH Große Bleichen 21 20354 Hamburg Germany                                                          https://matomo.org/privacy-policy/ https://matomo.org/faq/general/faq_146/
              _pk_ses.*                                           Statistics on website usage                                    During the visit of the website  Session, Third Party Cookie     Matomo (formerly Piwik)  Matthieu Aubry resp. ePrivacy Holding GmbH Große Bleichen 21 20354 Hamburg Germany                                                          https://matomo.org/privacy-policy/ https://matomo.org/faq/general/faq_146/
              
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          Some of them are necessary (e.g. for cookie consent status), while others are not necessary but help us improve this website and your experience.

          You can consent to the use of cookies that are not necessary by clicking on the "Select All" button, or you can choose otherwise by clicking on "Confirm Selection".

          Consent includes all cookies pre-selected, or selected by you. You can access these settings at any time and also subsequently deselect cookies at any time (in the footer of our website via the "Cookie Policy" button).

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